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Operations Associate

PDF: miniPCR Operations Associate_2018

Job Description: miniPCR Operations Associate

 Function: Order intake and processing, customer database management, customer service, general office administration, accounts receivable and payable, other duties as assigned.

Location: Harvard Launch Lab, Allston, MA.

Start date: February 2018

Hours: Monday – Friday, 8 hours/day, flexible start/end times to be agreed upon.

Reports to: Cofounders

No travel requirement; opportunities to travel to trade shows if desired.

About Amplyus LLC (DBA miniPCR)

Our mission at miniPCR is to foster a scientifically literate society. We create new markets by designing top quality hardware that is easy-to-use, portable and affordable, broadening the reach of DNA analysis and other technologies to scientists, educators and the DNA curious. miniPCR puts science in the hands of everyone, everywhere.

Through this role you will join the miniPCR team in our mission to democratize DNA science, working with a dynamic, passionate, and growing team.

Essential Functions:

Order intake and management

  • Process purchase orders and credit card payments for sales via Quickbooks Premier
  • Input and approve all orders (phone, e-commerce, PO)
  • Coordinate order fulfillment and shipment with manufacturing site
  • Track status for all open orders and communicate status updates to customers
  • Track payments and accounts receivable

Customer service

  • Serve as first customer support contact on telephone
  • Manage customer service calls and emails and route appropriately

 Customer database management

  • Regularly and accurately enter information and updates in fulfillment database
  • Conduct database updates in a Google Drive environment

 Accounts receivable

  • Manage customer invoices and receivables cycle in Quickbooks
  • Assist in weekly and monthly sales and receivables reporting

Accounts payable

  • Input Purchase Orders to key vendors and follow up through receipt
  • Report all accounts payable and manage payment approval process

 

Marketing assistance

  • Provide support with event and meeting preparation, travel planning and booking

Other duties as assigned

Required Skills & Abilities

This position will be at the core of our business operations and administrative processes. The ideal candidate will have proven experience and track record in executive assistance and operations management. They will be polished oral and written communicators and highly detail oriented, with a passion for organization and efficiency. All of our staff must communicate on a regular basis with research and education professionals, as well as internal stakeholders, so the right person for this job will possess mastery and versatility in oral and written communication with a customer service mindset.

Essential skills and experience include:

– AA or Bachelor’s degree (achieved or in progress) or equivalent work experience

– 2+ years of administrative/operations work within a corporate environment

– Familiarity with Quickbooks especially issuing Sales Orders, Invoices and Purchase Orders

– Comfortable in Excel, Word, Thunderbird

– Familiarity with Google Drive environment

– Strong problem solving skills

– Ability to work independently as well as contribute successfully within a team environment

– Customer service experience

Highly desired skills include:

– Previous experience with QuickBooks Premier

– Biomedical, scientific, or K-12 education background a plus

Email cover letter and resume to team@minipcr.com

Mechanical Engineer

miniPCR Mechanical Engineering Position (PDF)

Mechanical Engineering position at miniPCR

About miniPCR

Our mission at miniPCR is to foster a scientifically literate society. We create new markets by designing top quality hardware that is easy-to-use, portable and affordable. We broaden the reach of DNA analysis and other technologies to scientists, educators and the DNA curious.

Mechanical Engineer

We are looking for a talented mechanical engineer to join miniPCR in Allston, MA.  The position offers the opportunity to work on a wide array of projects including design and development of new products, changes and updates to current products, investigations of quality or manufacturing issues, and vetting new technologies for design and manufacturing. You will get to work on miniPCRs expanding product portfolio including DNA amplification instruments, and will deal with a variety of technologies to create test systems that are safe, reliable and intuitive.

Responsibilities

  • Define and design mechanical systems, including mechanism layouts, thermal management features, and enclosures
  • Identify the appropriate manufacturing materials and processes for all components, and modify design to accommodate the relevant manufacturing requirements
  • Work with the manufacturing partners throughout the design process to ensure a smooth transition into production
  • Collaborate with electrical engineers to ensure proper electro-mechanical integration
  • Develop manufacturable solutions while maintaining usability and aesthetic requirements
  • Knowledge of surface modeling techniques
  • Meticulous project documentation

Requirements

 B.S.or M.S in Mechanical Engineering or equivalent

  • 2+ years experience with product development (consulting environment preferred)
  • Demonstrated proficiency with CAD
  • Track record of integrating electronics in mechanical assemblies

Email cover letter, resume and portfolio to team@minipcr.com

Educational Initiatives Associate

At miniPCR, our mission is to foster a scientifically literate society. We broaden the reach of DNA analysis technologies and expand possibilities in STEM education. Our tools and programs create opportunities for everyone to engage in authentic scientific discovery and hands-on experimentation.

Overview

We are looking for a talented science educator to help spearhead growth of our core educational offerings as well as to support our Genes in Space program. miniPCR develops, produces, and delivers cutting-edge biotechnology education products and activities. Along with these products we run the Genes in Space contest, a free science outreach program co-created by miniPCR and Boeing and operated in collaboration with a number of industry, academic, and education partners. Genes in Space invites middle and high school students to design a pioneering DNA analysis experiment for the International Space Station (ISS). Students design authentic research proposals to solve real-world problems, and the winning experiments are carried out by astronauts aboard the ISS using miniPCR™ technology.

Opportunity

We are recruiting an Educational Initiatives Associate who will help grow the broader set of miniPCR educational initiatives in new and exciting directions. As part of a collaborative team you will support and expand our current lab offerings while helping to develop innovative molecular biology curriculum from inception through supporting educators as they implement lessons. This is a unique opportunity to engage and inspire youth while working directly with miniPCR’s core curriculum team in a very entrepreneurial environment.

Skills and qualifications

Required qualifications are strong science background, experience in science education, ability to operate in an entrepreneurial setting, strong communication skills, and demonstrable project management experience.

In addition, the ideal candidate will possess:

  • Strong science background, advanced degree and experience working in a research lab environment strongly preferred.
  • Teaching and science outreach experience, ideally at the high school or K-12 level.
  • Familiarity with NGSS and Advanced Placement Biology curriculum.
  • Experience developing and implementing innovative biology curriculum.

Requirements

This is a full time role. Location is Arlington, MA. There will be some travel to engage students and teachers in public workshops, promote our initiatives at educational conferences, and organize events at Genes in Space destinations.

How to apply

Qualified candidates should email their resume and cover letter to the miniPCR co-founder Sebastian Kraves.

Operations Manager

Function: Manage a growing Operations team, including incoming sales, logistics coordination, order intake and management, CRM database management, customer service, finance oversight (accounts receivable/payable), vendor and supply chain management, manufacturing and QC oversight, general office administration.

Location: miniPCR Headquarters, Arlington, MA.

Hours: Monday – Friday, 8 hours/day, flexible start/end times to be agreed upon.

Travel: local manufacturing site visits, opportunities to travel to sales events if desired.

Reports to: Cofounders. Start date: February 2019

About the Operations Manager Role

Our mission at miniPCR is to foster a scientifically literate society. We create new markets by designing top quality hardware and applications that are easy-to-use and affordable, expanding the reach of DNA analysis and other technologies to scientists, educators and the DNA curious. miniPCR puts science in the hands of everyone, everywhere.

Through this role you will join the miniPCR team in our mission to democratize DNA science, working with a dynamic, passionate, and growing entrepreneurial team. This position will be at the core of our business operations team. We’re looking for a seasoned operations executive who can both be hands-on and provide management and oversight to our growing Ops team.

Essential Functions

Sales and Marketing

  • Manage incoming sales and maintain CRM
  • Identify and execute on opportunities for outbound sales
  • Provide support with event and meeting preparation, travel planning and booking

Customer service

  • Management of key international accounts
  • Serve as first customer support contact on telephone
  • Manage customer service calls and emails and route appropriately

Customer database management

  • Regularly and accurately enter information and updates in fulfillment database
  • Conduct database updates in a Google Drive environment

 Order intake and management

  • Process purchase orders and credit card payments for sales via Quickbooks Premier
  • Input and approve all orders (phone, e-commerce, PO)
  • Coordinate order fulfillment and shipment with manufacturing site
  • Track status for all open orders and communicate status updates to customers

Vendor and supply chain management

  • Oversee vendor relationships, manage open purchase orders and items receipts
  • Implement best practices in inventory management
  • Forecast and manage production and QC with manufacturing site

Financial accounting and strategic planning

  • Manage accounts receivables cycle
  • Manage accounts payable and payment approval cycle
  • Report sales and financials to leadership for quarterly strategic planning

Required Skills & Abilities

The ideal candidate will have proven experience and track record in executive functions and operations management. They will be polished oral and written communicators and highly detail oriented, reporting directly to the miniPCR leadership team. The right person for this role will possess mastery and versatility in oral and written communication internally and externally. They will have a passion for organization and efficiency, and for building high-functioning organizations.

Essential skills and experience include:

– AA or Bachelor’s degree or equivalent work experience

– 5+ years of operations work within a growing company environment

– Familiarity with Quickbooks especially integrations with third party e-commerce, inventory management, and order management applications.

– Comfortable in Excel, Word, Thunderbird

– Familiarity with Google Drive environment

– Strong problem solving skills

– Demonstrable passion for building organizations and systems

– Ability to work independently as well as contribute successfully within a team environment

– Customer service experience

Highly desired skills include:

– Previous experience with QuickBooks and third-party integrations

– Leadership experience, people management

– Biomedical, scientific, or K-12 education background a plus

Email cover letter and resume to Sebastian Kraves, miniPCR co-founder: team@minipcr.com

PDF Version